Amazon is hiring Virtual Customer Support Associates to work from home. If you have good communication skills and know how to use a computer, you can apply. The job is about helping customers through phone, chat, or email by answering their questions and solving problems. Check the details below to know more about the role, who can apply, and how to submit your application.
About the job
Responsibilites
- Help customers through phone, chat, or email.
- Answer questions about orders, payments, products, or how to use the Amazon website.
- Use the tools provided by Amazon to find the right answers.
- Talk to customers in a friendly and respectful way.
- Make sure the customer’s issue is solved properly.
- Follow the steps given for handling each case.
- Stay focused and work from a quiet place at home.
Qualifications
- You should be at least 18 years old.
- You must have the legal right to work in India.
- You need to know how to use a computer.
- You should be able to speak and write in clear English.
- You must be okay with working on different shifts, including weekends and holidays.
- You should have a quiet room at home to work without noise.
- A good internet connection is a must, at least 100 Mbps download and 20 Mbps upload speed with a wired connection (Wi-Fi won’t work)
Benifits
- Health insurance to cover your medical needs
- Pension plan for your future savings
- Internet allowance to support your work-from-home setup
- Special discounts on shopping and other perks through the Amazon Extras program
- Training and learning support to help you grow and improve your skills over time
Skills
- Clear communication
- Computer proficiency
- Problem solving
- Time management
- Attention to detail
- Self-motivation
How to apply
- Click on the “Apply Now” button.
- Fill out the application form with your personal details and upload your resume.
- Complete any required assessments.
- Submit your application.
About Amazon
Amazon is one of the biggest and most popular companies in the world, known for online shopping, cloud services, and entertainment. It brings together new ideas and technology to create amazing experiences for customers. Amazon is focused on offering great service and making a positive impact in the communities where it operates.
